Returns & Exchanges
At IRON HEART, we stand behind the durability and craftsmanship of our garments. If your purchase does not meet your expectations, you may return or exchange unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and tags are attached and the garment is in its original condition.
- 3.Ship the Item
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our workshop receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.